From origins as a small, independent gas supplier in the North West of England, we have grown to become a major business energy supplier. After just ten years, Gazprom Energy has become the second largest business gas supplier in the UK and we currently supply 34,000 business customers at over 80,000 sites across Europe.
Manchester is home to our European headquarters, a base from which we have expanded into France and the Netherlands. Our teams across Europe are united by the shared ethos of being helpful and making life easier for our customers. In 2015 we won the coveted Energy Supplier of the Year award at the Energy Awards 15, as well as achieving Gold standard in people management by Investors in People for the second time running.
Our culture is defined by our people. Through living our values every day we continue to create a culture that enables us all to succeed. We work as one team with our customers, our parent company and each other in order to understand each other’s needs. With an unstoppable passion for excellence, growth and learning, we’re committed to creating an environment that fosters the development of knowledge, skills and experience, so that our people can thrive and prosper in their careers with us. We believe that we have the best team in the industry which makes us a trusted partner across international capital and energy markets. Our diverse employee base, with a wealth of expertise, knowledge and experience makes GM&T a truly exciting place to work. We encourage new ideas and initiatives as innovative thinking is central to how we do business. Most importantly, we are a growing and developing business where inspired individuals can make a difference and help shape our future.
Member of NL leadership team and collectively responsible for delivery of NL business performance and achievement of strategic KPIs.
Development and delivery of marketing and sales strategies for gas, power and carbon across all NL segments (SME, Mid-Market and Corporate) to deliver sales targets.
Ensuring that all marketing and sales activities are conducted within designated budgets.
Responsible for future marketing and sales forecasting & planning.
Responsible for new business development, negotiations and conclusion of commercial contracts in line with proposed budgeted growth.
Identifying and implementing key areas for improvement in the sales process.
Ensuring sales operations processes are in place to drive overall sales performance.
Responsible and accountable for developing and executing insight-driven business strategies to deliver growth.
Supporting the pan-European growth strategy for the group.
Responsible for ensuring the delivery of an aligned ‘service & delivery’ strategy in partnership with Operations and Customer Excellence to ensure efficiency targets are met.
Reviewing existing products, services and markets, making necessary changes as and when required.
Championing and leading new product or service development, from innovation through to successful implementation.
Developing detailed marketing strategies and plans
Agreeing appropriate marketing and communication tactics throughout the buying funnel to optimise conversion
Driving brand alignment across products and the processes, people and communications in the Sales & Marketing department
Developing the use of marketing technology to improve digital capabilities to optimise performance and improve the customer/TPI buying experience.
Accountability for the NL marketing budget plan, reports and forecasts
Responsible for the creation and implementation of a structured account management plan across all sectors covering both TPIs & end users.
Developing and maintaining an excellent understanding of the key customers/target audience
Working closely with the Managers of Sales sectors to manage key customers
Leading the Sales team in assessing and validating consumer needs on a regular basis.
Ensuring teams are fully aware of and operating within the governance policy at all times
Regularly reviewing the credit risk associated to the sales portfolio
Assessing the risks to the business of any new commercial opportunities.
Assessing ongoing debt position related to the customer portfolio
Bring a consistent approach to people management across the Sales & Marketing function
Strategic setting of annual HPP targets ensuring they are relevant to role and individual
Oversee the training and development strategy of all individuals across the Sales & Marketing teams
Develop a strategic development plan based on capabilities to ensure there is a strong succession plan in place across Sales & Marketing
Member of the Retail Leadership Group, contributing beyond a purely functional role to help drive the business to achieve its targets and strategic priorities.