Study: Has working from home changed the way we work?

After a year of working from home, how has the remote approach affected us? Our survey set out to explore things further, and the results are in...


After more than a year of remote working, the majority of UK workers are well-versed in office-free employment. We’ve had plenty of time to think about how the experience has affected our working habits.

And that’s exactly what we sought to investigate with our latest study. Surveying 1,000 employees across a range of sectors, we asked participants about their working hours, mental health, and the challenges they’ve encountered along the way.

So, how has the past year affected how we work? Has the time away from the office made us more productive? Have we missed the social side of chatting to colleagues throughout the day? And are we anxious about returning to the office?

Whether it’s a temporary arrangement or the new normal, our survey reveals some telling answers about the way remote work has affected the UK’s work habits. Take a look at the details below.

How is working from home affecting our working hours and productivity?

60% of employees feel more productive working from home

If businesses worried that their workers would slack off when remote working came into effect at the beginning of the pandemic, they needn’t have. 60% of employees said they were more productive working from home, with 61% keeping up the pace for more than 6 hours a day.

Meanwhile, 53% of employees said they work longer hours when working from home. So why have we been able to put the work in – and for longer?

For one, certain ‘unproductive’ elements of the working day have been eliminated. Many of us now have a much shorter commute than before, while the need to attend ad-hoc meetings might also have reduced.

Such time-draining activities can sometimes stand in the way of productivity, and without them, it’s given workers the time to be more productive.

And while 59% of employees stated they take more breaks when working from home, an increase in focus and concentration levels shows that’s not necessarily a bad thing.

“Instead of seeing this as a time to slack off,” says GM&T Resourcing Advisor Mark Trueman, “employees have taken to working from home far better than any of us perhaps expected.

“Commutes and meetings can certainly take their toll on the way we work, so it’s great to see employees across the country using their time to be more productive where they previously might not have.”

How is working from home affecting our mental health?

Of course, the social isolation of working from home can affect health and wellbeing. In our survey, 41% of participants stated that socialising with colleagues is what they missed most about working in the office. Meanwhile, over one in five (21%) said that working from home has impacted their mental health.

41% of employees say socialising is what they miss most about the office

The social side to working in the office pre-pandemic was an important factor for many people. And though replicating this can be difficult when employees are in different locations, it’s certainly achievable.

As a way of boosting both productivity and mood, employers should look to implement activities and ideas which can alleviate the negative aspects of home working. For some starting points, we’ve come up with a list of virtual team-building activities you can try.

Of the impact on mental health, Mark states: “Even before the pandemic, the conversation around employee mental health was gaining ground, but taking care of yourself is clearly more important than ever in these isolated times.

“It’s been such a strange, unprecedented period for us all, so it’s not surprising that employees across the country have missed that social side of the office. Being around colleagues is a big part of many people’s jobs.

“Luckily, the stigma of mental illness isn’t what it was, and there’s a whole host of different ways your workplace might be able to help. For example, we’d urge anyone at GM&T who’s been feeling the stress and the strain of the past 12 or so months to check out our Employee Assistance Program. We’d highly recommend seeing if you’re own employee offers something similar too.”

What are the challenges of working from home?

UK employees’ biggest challenges when working from home are

Of course, working from home isn’t without its setbacks. The biggest offender for workers were distractions from family and friends (21%), while staying focused (18%) and social isolation (16%) took second and third place.

The lack of a dedicated home office setup is also a major issue. Although 34% of employees stated they worked from an office room, 44% carried out duties at a dining room or kitchen table, while 16% and 8% made do with working on a sofa and bed, respectively.

Without their usual office desk space, 20% said they feel less comfortable and productive due to their work-from-home setup.

Mark says: “I think many of us don’t realise just how much comfort can play a part during the working day. If you’ve been struggling with your setup, then it might be time to rethink things. It’s worth investing in a comfy chair if you haven’t already – especially if remote work will continue where you work.”

How employees think working from home has affected company culture

Discomfort can be a huge distraction when you’re trying to stay productive, and both things can snowball into bigger problems if they aren’t rectified. Leaders need to be mindful of supplying their employees with the correct equipment and appropriate setups if they want workers to carry out their duties to the best of their abilities.

How do we feel about returning to the office?

How employees want to work in future

For the majority of employees, there’s no going back to the way things were. 41% would like to work from home 2-3 days a week, while 23% would prefer full-time remote working. Interestingly, despite the challenges of working from home, only 13% want a full-time return to the office.

40% of employees believe their company no longer requires a physical office

One of the starker results from the survey – 40% of employees feel an actual office would be surplus to requirements given the adjustments and adaptations we’ve had to make. 76% feel their employers have adapted well to a remote work environment, while 84% said they felt supported by their managers.

If there is anything more telling about how working from home has changed our habits, it’s that 65% of those surveyed would be comfortable starting a new role remotely – suggesting that flexible or hybrid working is here to stay.

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The views, opinions and positions expressed within this article are those of our third-party content providers alone and do not represent those of Gazprom Marketing & Trading. The accuracy, completeness and validity of any statements made within this article are not guaranteed. Gazprom Marketing & Trading accepts no liability for any errors, omissions or representations.

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