What is it?
Somewhat controversial, robotic process automation involves the use of software to automate business processes, usually repetitive tasks previously done by people.
What will it be used for?
Large companies use vast amounts of data to glean massive insights about their customers, product research, marketing initiatives and much more.
Why you need to know about it
It can serve to reduce both staff costs and potential human errors, but it could have vastly negative effects on the labour market as a result.
As ever, not all new technological advances will benefit your business. However, it is vital that you stay abreast of all upcoming changes, so you’re ideally positioned to identify which could benefit your operations and career.